Ms Lim Lea Lea is the Director of Branch Operations, Housing Management Group, Housing & Development Board (HDB). She oversees the formulation of policies and operations for 22 HDB Branches island-wide which manages over one million HDB homes. Ms Lim also spearheads HDBʼs initiatives to transform how housing services are delivered and to improve HDBʼs customersʼ experience.
Prior to her current appointment, she was seconded to the Municipal Services Office (MSO) under the Ministry of National Development (MND). As the Senior Director of the Performance & Coordination Division at MSO, she facilitated the coordination and resolution of complex municipal issues that cut across multiple public agencies.